Financial inclusion

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06 Aug
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Deep-Dive Study on Farmer Service Centres (FSCs) in Kenya
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Understanding FSC business models, with a focus on assessing the role of finance and digitisation in FSC business operations
29 Jun
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Potential barriers to the participation of women and youth on a digital retail trade platform
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Exploring the benefits and challenges that retailers face when using a digital retail trading platform
29 Jun
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Diagnostic of alternative data landscape in South Africa
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Exploring an alternative data landscape which identifies the potential data points, data sources, regulatory and legal challenges and concerns in sharing and using alternative d...
29 Jun
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What is the value of (in)formality for MSEs?
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Exploring the drivers of formality and informality for Micro and Small Enterprises (MSEs) in Kenya, using Nairobi as a case study
13 Aug
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Segmenting customers for digital insurance
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The analysis used telephony and mobile banking data to segment Inclusivity’s customers
01 Nov
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Customer analytics toolkit
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Presenting a collection of hands-on toolkits that help organisations to deliver effective financial services for low-income customers.
31 Oct
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Understanding unmet financial needs and opportunities in Kenya
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Understanding the financial needs of key consumer groups in Kenya
29 Oct
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A new framework for measuring digital financial services
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Developing a measurement framework (MFW) for digital financial services (DFS) with a focus on digital payments.
29 Oct
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Advancing financial inclusion – Nigeria pilot study
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Combining demand-side and supply-side research methodologies in Nigeria.