71point4 – 71point4

Putting customers at the centre of decisions that matter

Through data-driven research and analysis

Thinking about data differently

By leveraging our experience with a variety of data types, techniques and sources

Driving change in the public and private sector

Through our work with policy makers, think tanks, and corporate executives

Consumer research Using qualitative and quantitative research methodologies
Data driven analysis Working across the data continuum from big data to small, thick data
Strategic consultants Focusing on sectors including housing, credit, banking, insurance (amongst others)

About us

We are a strategic research consultancy specialising in data-driven research.

Our work focuses on bringing the life and experience of consumers into the decision making processes of policy makers, think tanks and executives.

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Featured projects

Economic impact assessment – National Credit Amendment Bill

Credit

71point4 together with economist Co-Pierre Georg prepared an economic impact assessment of the National Credit Amendment Bill.

A new framework for measuring digital financial services

Financial inclusion

Developing a measurement framework (MFW) for digital financial services (DFS) with a focus on digital payments

Reviewing publicly available administrative data on subsidised housing

Housing

Assessing the quality of data on the supply of subsidised housing for the State’s subsidy housing programme.

Services

We work across a wide array of data sources and research methodologies

Survey data analysis & design

We help clients quantify and characterise markets of interest through an analysis of existing survey data sources or primary research surveys (or a combination of both).

Qualitative research

Through in-depth interviews, focus groups and mystery shopping, we help clients understand the underlying attitudes, preferences, and experiences that shape consumer behaviour.

Big data analytics

Our skills extend to analysing much larger administrative data sets including credit bureau data, deeds data, municipal data, as well as complex transactional data sets generated by payment systems.

Strategic advisory services

Through our thought-leadership and advisory services, we help our clients incorporate a data-driven approach to understanding their customers and markets better in their organisations.