Our work focuses on bringing the life and experience of consumers into the decision making processes of policy makers, think tanks and executives.
Analysis of existing survey data and primary research survey design and implementation (face-to-face, mobile, online)
Through in-depth interviews, focus groups, mystery shopping and action research, we help clients understand the underlying attitudes, preferences, and experiences that shape consumer behaviour.
Analysis of large administrative and transactional datasets including credit bureau data, deeds registry data and bank / mobile money transactional records
Through our thought-leadership and advisory services, we help our clients incorporate a data-driven approach to understanding their customers and markets better in their organisations.