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The Transaction Support Centre

Affordable properties represent a substantial portion of the residential property market in South Africa. As at the end of 2017, of the 6.3 million formal residential properties visible on the deeds registry in South Africa almost 60% were valued at less than R600 000. Of those, 35% were considered ‘entry level’ properties valued at below R300 000.1 Most of these properties were built by the government as part of its RDP or subsidy housing programme. In spite of the very significant title deed backlog, CAHF estimates that approximately 1.8 million properties on the deeds registry (or 30% of all registered properties in South Africa) are RDP properties. Given that housing is the most significant asset on the household balance sheet for property-owning low income urban households, the affordable housing market offers significant wealth creating potential for beneficiary households. However, in this market households’ ability to realise value from their housing assets is significantly hampered by a number of challenges. These include:

  • Access to clean, undisputed title deeds (largely driven by Government’s backlog of title deed transfers and the proliferation of informal sales in this market)
  • The length of time to transact formally (compared to the alternative, an informal sale transaction, which is immediate)
  • The cost of formal sales processes relative to the property value
  • Limited access to mortgage finance

The extent to which these forces undermine the performance of South Africa’s affordable housing market provided the impetus to form the Transaction Support Centre (TSC).

The TSC is a pilot action-learning research initiative in Khayelitsha, located in the Desmond Tutu Sport & Recreation Centre. It is a joint pilot initiative of 71point4 and the Centre for Affordable Housing Finance in Africa (CAHF), a not-for-profit think tank based in Johannesburg. The TSC was established in July 2018 with funding from the Cities Support Programme of National Treasury.

The TSC provides free, hands-on assistance and advice to individuals looking to buy and sell properties through safe, efficient, and legal processes. At the same time the TSC documents the progress of transactions to highlight potential policy, legislative and administrative issues for attention.


1. CAHF (2018). Investment & economic empowerment opportunities in South Africa’s affordable housing sector. http://housingfinanceafrica.org/app/uploads/Rust_SA-housing-market-opportunity_14092018

The TSC’s work can be classified into three broad areas

Supporting Transactions

Read our latest client case studies here

Enabling administrative processes 

Read our case study on the problem with informal cash sales here.

Education and awareness building

Read more about the TSC Community Day

TSC consumer education material

Read our latest case studies

For more information on the TSC or to find out how you can get involved in the initiative, contact Illana (illana@71point4.com) or Jessica (jess@71point4.com)